Do you want to build a long-term career in customer support while working remotely from Greece? Our client is looking for Norwegian-speaking talents who are passionate about delivering excellent customer experiences in an international environment.

As a Customer Support Agent, you will support customers via phone, email, and chat, helping them troubleshoot product-related issues with empathy and efficiency. You will be part of a supportive remote team, working in a structured environment with full training and continuous development opportunities.

About the company
Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With diverse teams across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment.

What will you do?

• Handle customer inquiries via phone, email, and chat

• Troubleshoot product-related issues and follow cases through to resolution

• Provide professional, empathetic, and efficient customer support

• Work closely with your team to ensure a high-quality customer experience

• Maintain accurate documentation of customer interactions

• Adhere to company processes, quality standards, and performance goals

Candidate profile

• Fluent in Norwegian and advanced proficiency in English

• Customer-oriented mindset with strong communication skills

• Ability to remain calm and professional under pressure

• Good general computer knowledge

• Comfortable working in a fast-paced, remote environment

• Flexible and willing to work shifts

• Reliable, structured, and able to work independently from home

Employer offers

• Remote work model within Greece

• Paid training and continuous coaching

• Attractive performance-based bonus structure

• Private health insurance and access to medical support

• International and multicultural work environment

• Career development and internal growth opportunities

• Employee discounts and company-organized events throughout the year

Nordic Jobs Worldwide
Nordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic–speaking talents with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 6,000 candidates secure their dream jobs.