Ready to elevate partnerships and shape the future of luxury travel? Are you passionate about building long-term relationships, driving growth, and delivering premium experiences? Then this role is your chance to make an impact in the world of high-end lifestyle management. Join our client, a global leader in luxury concierge and travel experiences, as an Account Manager. You’ll be working with prestigious partners and clients, driving engagement and growth across the luxury travel and lifestyle sector.
About the Role
As an Account Manager, you’ll be the key link between the company and its regional business partners. Your mission: build strong partnerships, drive performance, and help shape innovative luxury experiences for our high-net-worth clientele. You’ll manage partner programs, lead marketing initiatives, negotiate agreements, and analyze performance to ensure continuous success.
What You’ll Do:
Strategic Account Management
Serve as the primary contact for business partners, offering proactive support and ensuring smooth day-to-day collaboration.
Identify upselling and cross-selling opportunities that align with partner goals.
Maintain accurate records in CRM tools and track actionable insights.
Relationship Building
Cultivate long-term, trust-based relationships with key stakeholders.
Conduct regular check-ins and performance reviews to align strategies with partner objectives.
Partnership Development & Growth
Identify and secure new partnership opportunities in the region.
Negotiate win-win agreements that deliver measurable results.
Stay ahead of luxury travel trends to ensure Ten’s offerings remain innovative and desirable.
Marketing & Communication
Lead marketing initiatives, newsletters, and digital campaigns that highlight partner offerings.
Approve and oversee promotional content to meet program success metrics.
Performance & Reporting
Analyze account data to identify trends, challenges, and opportunities.
Deliver clear, insightful reports to partners and internal stakeholders.
Your Key Competencies:
Languages: Professional fluency in Norwegian and English (Swedish or Danish is a plus)
Relationship Builder: Skilled at connecting with people and maintaining trust-based partnerships.
Organized & Detail-Oriented: Able to manage multiple accounts efficiently.
Client-Focused: Always thinking about how to add value to partners and clients.
Strategic Thinker: Balances the big picture with attention to detail.
Excellent Communicator: Confident, persuasive, and professional in all interactions.
Resilient & Adaptable: Thrives under pressure and embraces change.
Desired Experience
Proven experience in account or relationship management, ideally in luxury lifestyle, travel, or hospitality.
Strong CRM skills and data-driven approach to partnership management.
Skilled in negotiation and problem-solving, creating value for all parties.
Understanding of high-end customer expectations and luxury markets.
Bachelor’s degree in Business, Marketing, Hospitality, or related field (or equivalent experience).
Here’s what’s waiting for you:
Work-Life Balance: Permanent part-time role (20–25 hours/week)
Competitive Base Salary: Based on experience
Remote Work: Home office anywhere in Norway
Remote Working Holidays: Travel and work from anywhere in the world
Career Growth: Global career opportunities in a fast-growing company
Exclusive Discounts: Travel and entertainment perks
Sabbaticals: One-month paid sabbatical after every five years of service
Volunteer Day: One paid day each year to support a cause you care about
Recognition Culture: Regular appraisals and annual “Extra Mile Awards”
Rewards Program
Commitment to Diversity
We celebrate diversity in all forms. We value different perspectives, cultures, and experiences, and we’re committed to building an inclusive workplace where everyone can thrive.
All hiring decisions are based on merit, competence, and business needs.
