We are looking for motivated and enthusiastic Customer Experience Specialists who are Danish-native to power a European fast-growing scale-up within E-commerce. You can work from our office in Valencia (Spain), or have the opportunity to work remotely.
Our Client's continued objective is to deliver the most impactful customer experience through their highly educated and energetic people with the goal to increase customer loyalty. You are a star in troubleshooting and work with a solution-oriented mindset. With your outstanding communication skills, enthusiastic attitude, and empathetic mentality, you are the right person to solve the customer’s problems and serve their needs. You know how to guide and control a conversation and look for a suitable solution with the customer. In collaboration with your teammates, you work towards that one goal: To provide the best possible customer experience to customers and give them the WOW feeling!
Benefits:
The adventure of your lifetime in sunny Spain
The chance to make an impact for the brands and company
An incredible, international community of like-minded young professionals
The opportunity to grow into other roles and to continuously develop yourself both professionally and personally
The chance to fully embrace the Spanish culture through Spanish classes or trying delicious Valencian paellas
Support with moving to a new country and familiarizing yourself with the Spanish administration
The opportunity to work remotely
The job:
You are the first point of contact for the customer, and via phone, email,WhatsApp, and chat, you will create value and solve issues
By being an authentic representative of the client and serving its community of customers with the WOW-factor
Helping customers with their questions and finding a suitable solution
You are creative and use your personal and company knowledge to help customers in the best way possible
You are super customer friendly and can excite the customers and ensure loyalty and retention
You have a flexible personality; shifts can take place during evenings and/or weekends
Who are you?
A communicative professional with a positive mindset for driving customer satisfaction and loyalty
A can-do entrepreneurial mentality and a strong sense of ownership
Great interest and/or educational background in furniture and design
You have a Bachelor’s degree or university degree
You can speak native Danish and a sufficient English level to communicate in our international team environment
You are a good listener, and you have an opportunity-focused mindset
You have a European nationality or work visa for Spain
You are eager and ready for the challenge of your lifetime
Ideally based in Valencia or willing to relocate
About Nordic jobs Worldwide
Nordic Jobs Worldwide is a professional Nordic recruitment company focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.
Nordic Jobs Worldwide is the largest language recruitment agency in the Nordic region, with offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We match the most exciting jobs with Nordic talent worldwide. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.
Are you interested? Send your CV to den@nordicjobsworldwide.com
