Danish-speaking Billing Specialist

Posted 26 November 2021
LocationBarcelona
Job type Permanent
DisciplineHR
Reference34636
Enida Kapetanovic

Job description

Danish speaking Billing Associate

About the Company:

 They embrace the increasingly complex world of paper and digital. Office and mobile. Personal and social. Every day across the globe – in more than 160 countries – their technology, software and people successfully navigate those intersections. they automate, personalise, package, analyse and secure information to keep their customers moving at an accelerated pace.

 

Why work for our client: 

As they evolve their business, they want you to evolve with them. They will not only provide you with the development and support you need to succeed, but a suite of learning platforms and opportunities to help you get to where you want to go. They will encourage you to develop your skills and aspirations whatever they may be.

 

Overview:

The successful candidate will be working within their International Financial Service Business Process Outsourcing competency center for one of their clients. The Billing Team’s agent objective is to achieve the billing targets set for his/her group. Following defined invoicing processes to correctly Invoice all outstanding charges at respective dates in such a way that both external and internal customers are 100% satisfied.

Key components of success will include: Achievement of monthly/quarterly targets and SLA, regular communication to Team Leader, robust escalation process, resilient under pressure and ability to quickly adapt to unforeseen work demands, committed approach to team work.

 

Specific Responsibilities:

  • Ensure an effective and reliable Billing process by following-up current Billing procedures on a daily basis 
  • Manual meter reading entry on behalf of customers/Partners
  • Identifying system issues and logging Solution Manager tickets to resolve
  • Ensure business targets on billing completeness, quality and timeliness are achieved.
  • Driving connectivity to ensure billing quality
  • Where problems cannot be personally resolved use judgment to forward issue’s as appropriate and manage their timely resolution.
  • Following-up Billing KPI results and supporting any corrective actions
  • To ensure compliance with T&C’s and Business Rules and absolute compliance with corporate guidelines encompassing in particular ethical and financial rules.
  • To ensure strict adherence to IC & Sarbox requirements


Skills/Abilities: 

  • University Level education (desirable)
  • Min of 3 years’ experience of Pan-European OTC Environment SAP experience.
  • SAP/BW would be a plus.
  • Order to Cash flow and VAT understanding experience.
  • Fluent in English and Danish
  • Demonstrate a customer focused orientation
  • Results / Target driven
  • Self-motivated and willing to learn new skills
  • Team Player
  • Adaptable to a changing environment & flexible with regard to working patterns
  • Excellent communication and negotiation skills

What we offer:

  • Competitive salary and bonus scheme
  • Generous relocation package
  • Friendly and flexible work environment
  • Flex salary programme
  • Life and accident insurance
  • Annual shop allowance
  • Free Spanish lessons

 

About Nordic Jobs Worldwide

We are a professional Nordic recruitment specialist focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.

Nordic Jobs Worldwide is the largest language Recruitment agency in the Nordic region, we match the most exciting jobs with Nordic talent. Over the past 2 years we have recruited and helped over 1000 Nordic speakers to their dream job with our partners in over 28 different countries