Our client is seeking an individual who thrives in a fast-paced international setting, is enthusiastic about their work, is detail-oriented, and organized with excellent communication skills.
With a direct reporting line to the CRM Manager, this role has a primary focus on setting up, testing, executing, and coordinating CRM-related initiatives. Their ideal candidate has a good grasp of CRM discipline within the iGaming industry.
Missions:
Brief in campaigns including send-outs of emails, SMS, OSM, and other content types for various brands and markets.
Solid understanding of the conversion, retention, churn prevention, and reactivation CRM process.
Assist in writing and localizing copy for marketing and promotional materials
Cross-check with all stakeholders to ensure all details are available for execution
Work with content management system (CMS) to upload banners and banner copies on-site
Communication creations and send-outs.
Set up Bonuses using back-office tools for targeted marketing promotions.
Request and handle customer lists and ensure correct segmentation.
Launch and test promotions on multiple devices.
Establish a good communication with the customer support team.
Report on communication and campaign performance.
Constant lookup for processes/campaigns/tools optimization.
Ensure timely and flawless quality on all tasks handled.
Keep monitoring and improving our automated flows across devices, brands and markets to optimize our user experience.
Ensuring that the Customer Service Team and all project stakeholders are kept fully up to date with all upcoming campaigns and promotions.
Monitoring industry trends and providing competitor analysis where relevant.
Be involved in our new team members' training
Requirements:
Highly reliable and organised.
Detailed orientated with a keen interest for optimisation
Organized and Autonomous
A positive and can-do attitude
Problem-solving and flexibility capabilities
Ability to prioritize to meet strict deadlines
Excellent communication and collaboration team working skills
Good command of written and spoken English
Sportsbook and Crypto CRM experience
iGaming experience is a requirement
Benefits:
Competitive salary
Private health insurance.
The opportunity to work with and learn from a highly-skilled, talented team.
A down-to-earth company culture.
About Nordic Jobs Worldwide
Nordic Jobs Worldwide is a professional Nordic recruitment specialist focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.
Nordic Jobs Worldwide is the largest language Recruitment agency in the Nordic region, we match the most exciting jobs with Nordic talent. As a company we recruit to over 275 clients in 32 different locations.
We are currently successfully recruiting to over 60 of the largest clients in the iGaming industry - worldwide.
We offer positions from entry level all the way up to C - level roles, and have a strong team of iGaming specialists ready to assist on your recruitment needs.
