Do you want to work with technical support while developing your customer service and soft sales skills? Our client is looking for Norwegian-speaking candidates to join their team in Warsaw, Poland!
Become part of a growing team providing 1st and 2nd line support to customers in an on-site setting. From resolving billing and technical issues to engaging in soft sales, this role offers a varied and rewarding experience.
About the company The company is a global leader in customer experience solutions and technology, serving iconic brands across the world. With over 300,000 staff operating in more than 40 countries, they are known for transforming customer experience through innovative and personalized solutions. The company fosters a supportive, inclusive, and dynamic work environment focused on continuous learning and development.
What will you do?
Provide 1st and 2nd line technical support to customers
Troubleshoot billing and technical issues
Deliver excellent customer service via multiple channels
Engage in soft sales by recommending products and services
Meet assigned sales and customer satisfaction targets
Maintain professional communication in Norwegian and English
Work full-time across flexible shifts, including some weekends
Candidate profile
C1 level proficiency in Norwegian, strong B2 level in English
Strong technical skills and problem-solving ability
Comfortable with soft sales and meeting sales targets
Confident communicator with persuasive abilities
Financially prepared to relocate to Poland
Flexibility to work across various shifts, including weekends
Employer offers
Full-time position (40 hours/week, Mon–Sun shifts)
About Warsaw Warsaw, the capital of Poland, combines rich history with modern urban life. A vibrant city with a growing expat community, affordable living, and great infrastructure, Warsaw offers a dynamic lifestyle, excellent transport links, and a thriving tech and business scene.
Nordic Jobs Worldwide Nordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic-speaking talents with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.
