- Posted 15 March 2023
- Discipline BPO - Liiketoimintaprosessien ulkoistamispalvelut
- Emma Bauditz Hansen
Are you Danish native or fluent with strong English communication skills? Looking to make your career in a multicultural environment in historic Athens or remote in Greece? We have the perfect opportunity for you!
Our client is a global leader in end-to-end customer experience products and solutions is currently looking for a Danish Customer Service Specialist for a Bank.
As a customer service specialist in this project, your daily responsibilities will include:
- Provide the highest level of support to our customers via phone and email on a range of issues
- Give accurate, valid, and complete information by using the right procedures
- Be the owner of the customer query and ensuring a timely resolution and response
- Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
- Meet and exceed our customer service quality goals, compliance regulations and productivity targets
- Create amazing customer experience that people value, and we are proud of
- Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:
- Native or proficient level of Danish (C2)
- Intermediate level of English (at least B2) both verbal and written
- Strong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skills
- Analytical and problem-solving skills with strong attention to detail
- Desire to learn and advance, be a curious investigator and problem solver
- Must hold EU citizenship or valid work permit for Greece
- Be a local candidate or willing to relocate to historic Athens, Greece
What's in it for you? Our client gives people the tools and the freedom to learn, grow, have fun and be themselves.
- Office in Athens or work from home anywhere in Greece
- Very competitive wages and stability
- Relocation package with flight, pick-up, and 1st month housing
- Private healthcare & dental insurance
- Continuous learning/development opportunities and competitive career opportunities
- A safe, friendly, creative, innovative, and technological organization
- International and multicultural environment (celebrations, wellness program, initiatives to develop your skills and events to increase the team spirit)
About Nordic Jobs Worldwide
Nordic Jobs Worldwide is a professional Nordic recruitment company focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.
Nordic Jobs Worldwide is the largest language recruitment agency in the Nordic region, with offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We match the most exciting jobs with Nordic talent worldwide. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.