Sports CRM Specialist to one of the leading iGaming companies!

Posted 28 February 2024
Discipline iGaming
Johanna Kivimäki

Job description

We believe in a flexible working environment, with a hybrid approach where a mix between working from the office and remote working is possible. Our team consists of industry experts that focus on automation, allowing our people to target their attention on creative energies to push the boundaries of what an iGaming brand can be. Whilst having our own inhouse platform, we focus more on our most important resource, which is our customers.

Culture and Benefits
What matters are our values. We create value through accessible collaboration, eliminating barriers, and most of all we really trust and believe in our people! We are a diverse and multi-cultural team consisting of various nationalities. We look forward to recruit more qualified applicants coming from different backgrounds and experiences. Private health insurance, team building events, wellness, professional development benefits as well competitive salaries are just a few examples of the benefits we offer!

The Ideal Candidate

We are looking for a sports-enthusiast, data-driven and innovative individual to join our CRM team as a Sports CRM Specialist!

What you will be doing:

  • Work closely with the CRM team to execute all sportsbook campaigns.
  • Create data-driven and localised CRM strategies for Sportsbook.
  • Implement, revamp and own the Sportsbook lifecycle and customer journeys.
  • Report indirectly to the Head of Sportsbook, ensuring strong vertical growth.
  • Take ownership of Sportsbook retention figures.
  • Enable effective budget management and allocation, forecasting campaign metrics like engagement, cost, ROI, and other key performance indicators for precise evaluation and optimization of campaigns.
  • Work in collaboration with the Sportsbook department, country managers and other stakeholders.
  • Continuously update the team's knowledge of industry trends, regulatory changes, competitor strategies, and CRM best practices to maintain a competitive edge.

Skills and Experience required:

  • Previous experience with CRM tools and Sports campaign.
  • Sports betting knowledge, campaign planning, campaign executor, analytical skills and iGaming experience.
  • Finnish language is an advantage.

About Nordic Jobs Worldwide


Nordic Jobs Worldwide is a professional Nordic recruitment specialist focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.


Nordic Jobs Worldwide is the largest language Recruitment agency in the Nordic region, we match the most exciting jobs with Nordic talent. As a company we recruit to over 275 clients in 32 different locations.

We are currently successfully recruiting to over 60 of the largest clients in the iGaming industry - worldwide.

We offer positions from entry level all the way up to C - level roles, and have a strong team of iGaming specialists ready to assist on your recruitment needs.