Nordics Presales Representative - Biotechnology (Remote in Spain)

Posted 26 March 2023
Maja Andersson

Job description

Our client is a worldwide leader in customer experience management and contact centre business process outsourcing. The company employs around 420.000 people working in over 265 dialects and languages, in 88 cog

The company does business with people, for people.

With more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), our client is now looking for an Presales Representative with a high level of Nordic languages to join the team. You would be working on behalf of our client, a world-renowned leader in the field of life sciences known for their high quality research products. Their wide product range offers solutions for different types of laboratories.

In this exciting role, you would be in close contact with laboratories with the aim of increasing business activities in the selected market area.

What will you do?

  • Execute daily outbound phone calls and respond to emails regarding clients inquiries and detect and establish new business possibilities in selected market area
  • Ensure client satisfaction by excellent customer care in every contact throughout the sales cycle.
  • Proactively detect possibilities of cross-selling and up-selling and establish new business possibilities
  • Retain and grow the existing base of customers
  • Interpret customer needs and proactively act to understand those needs

Candidate profile

  • Degree in Biology, Biochemistry, Chemistry, Biotechnology, Biomedicine, or similar fields is considered an advantage.
  • Strong technical aptitude and ability to quickly learn and understand complex scientific concepts.
  • Ability to work collaboratively with cross-functional teams, including sales, marketing, and product development.
  • Previous sales experience in managing own sales funnels and being in close contact with clients.
  • Native level of a Nordic language with an excellent English level (spoken & written) is required. Desirable: Combination of 2 Nordic languages.
  • Previous experience with analytical instrumentation sales (CMR) and Microsoft Office are desirable.
  • Able to multitask and stay detail oriented.
  • Knowledge of Business Intelligence tools.
  • Motivation & personality seeking customer satisfaction in a multi-stakeholder environment.
  • Experience working in a lab environment or in service sales.
  • Experience in a call centre environment performing outbound calls.
  • Experience working in a lab environment or in service sales.

Employer offers

  • A full-time position with working hours from Monday to Friday
  • Permanent Contract
  • Relocation Package
  • Established career path to grow within the project
  • Continuous training and certifications
  • Dynamic business casual environment with colleagues of all ages gathered in a highly motivated team
  • Excellent work environment, great colleagues, social arrangements and personal development

Nordic Jobs Worldwide

Nordic Jobs Worldwide is a professional Nordic recruitment company focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world. 

Nordic Jobs Worldwide is the largest language recruitment agency in the Nordic region, with offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We match the most exciting jobs with Nordic talent worldwide. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.