Are you fluent in Icelandic and ready to start a new career in Athens? Then we have a sunny opportunity for you as a Customer or Technical Support Agent!
The Company
The company is an outsourcing firm with a vast network of offices in 76 countries, serving 160 markets worldwide. They pride themselves on being one of the best in the world at what they do: Customer Care Services. They continuously invest in research and development to gain a deeper understanding of customers’ thoughts, behaviors, and needs.
Job Description
As a Customer or Technical Support Agent, your role is, together with your team, to handle customer issues with empathy and efficiency. Besides speaking your native language, you also need to have a good command of English. Your responsibilities will include handling and responding to end-users’ requests through multiple contact channels (phone, email, chat). The role requires maintaining solid customer relationships by addressing their questions and concerns quickly and professionally, as well as performing data entry and using various software programs.
Job Requirements
Fluency in Icelandic and a good level of English
Politeness, courtesy, and strong communication skills
Time management and multitasking abilities
Ability to work in a team
Flexibility in working hours and availability for shift work
Basic software skills
What’s Offered
Relocation package including: airfare, two weeks of free accommodation, agency support to help you find a new place to stay, and a taxi from the airport
Free support from the Employee Relations department during the hiring process (including assistance with your Social Security number, health insurance [IKA], tax number, and bank account)
Paid training to keep you up to date on products and procedures
Access to an in-house doctor and medical insurance
Excellent career advancement opportunities
International working environment
Company-organized festivals, parties, excursions, and more throughout the year
Employee discounts across Athens
Why Work in Greece?
Greece is a beautiful Mediterranean country—one of the richest in history and culture. It is blessed with amazing weather and a relaxed lifestyle. The cost of living is affordable, and you’ll enjoy countless meals outdoors, making the most of your free time. Accommodation is also reasonably priced; you’ll be able to rent your own apartment in Athens. Companies are actively hiring and offering great conditions for those willing to relocate.
Interested? Apply today!
Nordic Jobs Worldwide
Nordic Jobs Worldwide is a leading recruitment company specializing in connecting Nordic-speaking talent with exciting career opportunities across the globe. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates land their dream jobs.
