Swedish Speaking NGO Fundraiser/Customer Service Agent in Berlin, Germany

Posted 11 March 2022
LocationBerlin
Job type Permanent
DisciplineBPO
Reference35137
Contact NameVanessa Sarmento

Job description

Swedish NGO Fundraiser/Customer Service Agent (full-time) to work in Berlin, Germany !

 

Our client in Berlin is currently looking for Swedish-speaking Fundraiser/Customer Service Agents for their cozy, social office in the lovely setting of Berlin Kreuzberg!

Does that sound like something for you? Read on!

 

Description:

 

We are looking for Fundraisers/Customer Service Agents who can keep a cool head even if you have a lot on your hands.

Our client is a dynamic office with other Scandinavians and part of the Denmark-based TMPO branch with departments in Denmark, Spain and Berlin, Germany.

They put a great virtue in giving our customers' customers the best experience - every time!

They do not give up until the customer is satisfied and feels sufficiently helped.

This job opening also involves doing fundraising for well acclaimed NGO’s.

 

To provide this level of service, they require that their employees are good at talking to all sorts of different people in a calm and pleasant tone, although there may often be a need to multitask and process several different inquiries at more or less at the same time. Successful fundraising will sometimes require that you can put a little pressure on those you talk to and that you like to use your skills to convince another person. Experience however, with customer service and/or fundraising is a plus, but not a requirement as they will teach you the required skills on site.

 

Our client in Berlin is striving for a positive and engaging work community.

They appreciate the good fellowship with smiles and laughter between the calls and an exciting social environment that can potentially offer you some relationships you can call your friends for the rest of your life.

 

Your job is to handle incoming call, communicate with clients on social media and doing fundraising in Swedish-speaking! 

 

Contract: full-time (Approx. 40hrs)

Location: Kreuzberg, Berlin

 

What we offer

  • Approx. 40 hours a week Monday to Friday (occasionally on weekends as well)
  • Local contract, with paid social security according to local law
  • Attractive and social work environment
  • Opportunity to be a part of an international and multinational company
  • Fully paid training

 

Requirements

  • Fluent Swedish and really good English competences in speech and writing

 

Nordic Jobs Worldwide

 

Nordic Jobs Worldwide is a professional Nordic recruitment company focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.

 

Nordic Jobs Worldwide is the largest language recruitment agency in the Nordic region, with offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We match the most exciting jobs with Nordic talent worldwide. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.