Danish speaking Tourism Sales and Service Advisor

Posted 25 January 2022
LocationMalmö
Discipline Rejseindustrien
Reference34915
Contact NameMona Eghdami

Job description

Danish speaking Tourism Service and Sales Advisor

Office location: Malmö, Sweden. Work remote from Sweden / Denmark also negotiable

 

Would you like a work selling dream holidays to customers in the Nordics? Do you like problem-solving and customer service? Do you speak Danish?

At our client's Holiday Center, you will work with world-class sales and service, towards the four Nordic countries. The goal is to always walk the extra mile for the guests and to offer personal service that makes the dream holiday start already at the first contact with you.

 

As a Tourism Sales advisor, you will be part of the Holiday Center where sales and customer service take place via telephone, e-mail, chat, and social media. Your job is to arrange and book holidays for our guests, answer their questions, make changes in bookings, and solve possible problems before and during the holiday. During winter months the company is focusing on group sales and your job is to locate and start a new cooperation with different kinds of groups all over Nordics. This work demands a lot of creative and independent work, where you must take your own initiative and think outside the box. There is also administrative work, in addition to sales and service. In order to provide a good service and answer detailed questions from guests, you must have a good knowledge of our hotels and destinations. We, therefore, provide everyone at Holiday Center with relevant training.

 

We offer a position where every day is different! You get a great combination of giving your best tips and advice for dream holidays, thrilling problem solving and the possibility to show your best sales skills. The travel industry is very exciting and diverse. After the past year, our client is on the way up again and they want colleagues that have the right winner instinct to follow us on this journey. We offer a position in a global, market-leading company with a Nordic working environment with engaged colleagues from many different countries.

 

This is who we are looking for:

 

You are a positive person who likes sales and service. It’s a great advantage if you have a background in outgoing sales of any kind. You like being independent as well as working in a team. To get the best outcome of your job you will need to be able to handle stress, like work at a high pace and of course, love to inspire and communicate with our guests. At this company, everybody has the possibility to take part in the company’s development and growth therefore we are always interested in being creative and initiating coworkers. You always deliver your best, even when you have a line of calls waiting. You are used to working with computers and the telephone as your main tools.

 

Your profile:

 

- Danish speaker: Native level in spoken and written

- Swedish: Understanding, basically able to pick up a call with a Swedish speaker if needed

- Basic English skills

- Experience/background within tourism, service, or sales

- Computer skills

 

You will be offered:

 

- A job where sales and service is highly appreciated

- An exciting position with possibilities for growth in a dynamic environment

- Competitive salary with commission according to Union collective agreement.

 

Working hours vary, depending on the high and low season. During high season, working hours will also include work in the evenings and on weekends. According to this, working hours are usually between 8-20 on weekdays and 8-18 on weekends.

 

 

It is a full-time position with 6 months probationary period. Selection and employment are made on an ongoing basis, so we recommend that you send in your application soonest possible.

 

Looking forward to receiving your application!

 

 

About Us - Nordic jobs Worldwide

 

We are a professional Nordic recruitment specialist focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.

Nordic Jobs Worldwide is the largest language Recruitment agency in the Nordic region, we match the most exciting jobs with Nordic talent. Over the past 2 years, we have recruited and helped over 1000 Nordic speakers to their dream job with our partners in over 28 different countries.