Norwegian-speaking VIP Account Manager to iGaming client in Cyprus

Posted 24 November 2022
LocationLimassol
Discipline iGaming
Reference36052
Charlotte Kamlin

Job description

Our client is a rapidly growing and dynamic Casino White Label platform provider and operator. They offer a full range of Tech and Gaming solutions, turning their partners’ concepts into reality! Founded in 2016, the company has expanded into an international team of over 1,000 people, with offices in Cyprus (headquarters), Malta, and Bulgaria.

VIP Managers are responsible for acquiring and retaining high-value customers for gaming operators. They oversee tailored promotions and deliver the highest level of direct customer care

Requirements

  • Speaking English and Norwegian Languages is a must
  • Multitasking and time-managing
  • Productivity and flexibility
  • 2+ years’ experience in Gambling business
  • 1+ experience in portfolio managing
  • Comprehension of Casino, Sportsbook and Live Casino products

Duties and Responsibilities

  • Being able to search and find for solutions of customers’ issues
  • Be patient & have negotiation skills
  • Able to analyse customers’ behavior and keep a personalised relationship with VIP clients, therefore meeting their needs
  • Comprehension of Casino, Sportsbook and Live Casino products
  • Monitor customers’ performance & behavior in order to evaluate bonus crediting
  • Ensure that products’ compliance is being followed according to relevant regulations

We offer excellent benefits

✔️ Competitive salary and a generous bonus scheme
✔️ Working in a dynamic European company
✔️ 20 workdays of paid vacation
✔️ Friendly team
✔️ Sunny, spacious office close to a metro station
✔️ Lots of opportunities for education and development within the company

 

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