Norwegian-speaking Client Advisor for a famous luxury brand to Brussels

Posted 07 July 2022
LocationBrussel
Discipline BPO
Reference35553
Katinka Dokka

Job description

We are hiring Dutch-speaking Client Advisors for one of the most prestige French luxury fashion house in Brussels! As a Client Advisor @Client Service Center, you will be an ambassador of the Brand, ensuring that every Client is treated according to our clients promise:

"Whoever you are, whatever the purpose of your visit, I will cherish our time together. I will dare to discover who you are and encourage you to be true to yourself. You will trust me as your personal advisor. We will build a genuine relationship over time. Every time you come to our store, you will leave feeling enriched!"

Main Responsibilities:

  • Welcome every Client and provide best Client experience
  • Be responsible for answering all incoming contact from client via multiple platforms: phone, email and social media
  • Advise clients across the Brand and all product categories
  • Engage with Clients to develop long-tern relationships, leveraging different clienteling tools, in order to foster Brand loyalty
  • Maximize each sales opportunity while working toward goal set forth by the rand
  • Perform as a team-player, participate in all activities contributing to the overall objectives of the Client Service
  • Learn and master Brand and product knowledge
  • Follow the company’s policies and procedure

Languages:

  • Fluent in Norwegian and good command of English (oral and written)

Basic Qualification:

  • Great familiarity with IT tools
  • Strong interpersonal skills
  • Experience from fashion industry (retail, online etc) - preferely luxery goods/clothes etc. 

Expected Attitudes and Skills:

  • Curiosity
  • Agility
  • Empathy
  • Commercial Mindset
  • Passionate salesperson
  • Passion for the Brand
  • Professional Attitude
  • Interpersonal skills
  • Responsibilities and ownership

Benefits:

  • 1 month of accommodation support
  • Career growth opportunities
  • Experience for a globally renowned fashion company.
  • International working environment.
  • Strong company culture and training opportunities. 

 

About Nordic Jobs Worldwide

Nordic Jobs Worldwide is a professional Nordic recruitment company focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.  

Nordic Jobs Worldwide is the largest language recruitment agency in the Nordic region, with offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We match the most exciting jobs with Nordic talent worldwide. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.