Danish-speaking Customer Service Agent for famous sports brand remote from Spain!

Posted 12 September 2022
LocationMálaga
Job type Permanent
DisciplineBPO
Reference35793
Amanda Pretzmann

Job description

Are you passionate about working for the most innovative brands in the world? Do you want to work in sunny Barcelona, Malaga, or Valencia office? Otherwise you can work from home in Spain!

 

Our client: 

Our clients belong to the top 500 business companies in the sectors IT, telecommunications, e-commerce, automotive, and financial services. We are a multicultural company collaborating with employees from over 29 different nationalities. We offer a great work environment, modern offices, a dynamic and young approach, with true career opportunities. Our offices are located in the heart of Barcelona in the @22 district very close to the beach, public transport, the Glories shopping mall & restaurants. 

 

Your future project: 

If you have a natural interest and passion for sports and outdoor activities this is the job for you.  We are interested in people with a free and sports oriented spirit with a strong and professional customer service mindset. You don’t have to be a tri-athlete to be an agent for a sports project, you just need to be enthusiastic, energetic and ready to go! All applicants should possess an interest in providing excellent consumer service, an optimistic mind-set, and the ability to work in a team atmosphere.

 

Your role: 

•Provide first class customer satisfaction at all times by taking necessary steps to assist and support our customers.​
•Handle incoming customer contacts (via telephone, e-mail, chat or other channels) while creating and logging tickets into the system.​
•Make outbound contacts to consumers (via telephone and email) in response to generated issues by following up with additional information or updates. ​
•Update tickets in accordance with proper logging procedures.​
•Ensure correct presentation of the client’s corporate and brand images in all interactions. You will be representing brands such as Salamon, Wilson Arc’Teryx, Atomic​
 
What you bring to the table:
• Fluent English ​
•Native in Danish 
•Self-motivated ​
•Team player ​
•Active listening skills ​
•Supportive person ​
•Outgoing and open minded ​
•High interest in sports, especially outdoor sports
 
Career opportunities: 

If you are interested in growth, our high performers can move to our back office logistics team, our social media team, become a trainer/mentor, quality analyst, or move into management. 

 

Hours and benefits:

•Schedule: Monday to Friday 09.00 - 18.00
•Internal Development Program​
•Sports Discount Club
 
Why apply? 

A large variety of discounts with our partners 

– Free weekly and after work activities 

– We promote intercompany mobility to work at any of our sites around the world. We have more than 140 locations in over 35 countries 

– Real growth opportunities to progress 

– New and modern office in the Poblenou area 

– Receive a bonus starting from 300 euros for referring your friends 

 

Nordic Jobs Worldwide
Nordic Jobs Worldwide is a professional Nordic recruitment company focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world. 
 
Nordic Jobs Worldwide is the largest language recruitment agency in the Nordic region, with offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We match the most exciting jobs with Nordic talent worldwide. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.