Danish-speaking Customer Representative for Automotive Industry in Barcelona, Spain

Posted 19 June 2024
LocationBarcelona
Discipline BPO
Reference37572
Kirstine Thomsen

Job description

Our client, a leader in various industries including tech, finance, travel, fashion, and healthcare, is seeking a Danish Speaking Customer Representative for the Automotive Industry in Barcelona, Spain!

Why you'll love working there

Our client offers a personal and employee-focused work environment. You'll receive continuous training and guidance from your managers and team, learning new processes and developing your communication skills while working with innovative technologies.

Your benefits

  • Full-time contract, 39 hours/week: Monday – Friday.
  • Great office location in Barcelona
  • Fully paid training, career development program and specialized courses

What you'll experience with our client

As a Customer Representative in our client’s team, you will:

  • Take incoming user requests via telephone/email from importers, dealers, car owners, potential customers
  • Address requests/incidents related to specific products/apps.
  • Maintain knowledge and expertise associated with applications specific to users.
  • Proactively update customers with status and resolution progress.

You´ll be a great match if you

  • Are native or proficient in Danish and advanced in English.
  • Have 1+ year working experience with customer service, automotive industry experience is a plus. Driving electric vehicles or having working experience in electric vehicles is preferred.
  • Have adequate professional experience, preferably 1 year in a customer service environment.
  • Are responsible, independent, and have good communication and team skills.
  • Are flexible and able to handle stress well.

Our client is dedicated to creating a diverse, inclusive, and authentic workplace where everyone can learn and develop professionally.

If you don’t meet every qualification in the job description, we encourage you to apply anyway. We will do our best to match you with the right job, whether it’s this one or a future role!

About our client

Our client is a tech-powered customer experience (CX) company that's creating game-changing journeys for their people, clients, and customers. With a commitment to exceptional relationships and career journeys, you’ll join over 440,000 passionate individuals across more than 70 countries who strive to enjoy every day while making a difference.

Interested in learning more?

Apply today by sending your CV, and you will be contacted by one of our Danish-speaking recruiters.

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