Danish speaking Collections & Returns specialist to Warsaw
- Posted 07 June 2021
- LocationWarsaw
- Discipline BPO
- Reference33973
- Anne Kamstrup
Job description
Our client is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. They combine unmatched experience and specialized capabilities across more than 40 industries – powered by the world’s largest network of Advanced Technology and Intelligent Operations centres. With 505,000 people serving clients in more than 120 countries, our client brings continuous innovation to help clients improve their performance and create lasting value across their enterprises.
- Responsible for all collections activities on the assigned portfolios. Activities include minimizing balances on customers’ accounts, timely escalation/resolution of disputes and return issues through leverage of professional relationships with internal and external customers.
- Providing accurate and informed responses to customers (internal & external) queries through correspondence and telephone contact (exposure on phone calls on daily basis expected)
- Adding value to the business by consistently improving processes and maximizing cash flow for the assigned portfolios
- Very good English and fluent Danish
- Experience in analytical activities
- Highly developed computer skills (MS Office)
- Very good communication skills
- Ability and eagerness to learn new processes/ procedures
About Nordic Jobs Worldwide
We are a professional Nordic recruitment specialist focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.
Nordic Jobs Worldwide is the largest language Recruitment agency in the Nordic region, we match the most exciting jobs with Nordic talent. Over the past 3 years we have recruited and helped close to 2000 Nordic speakers to their dream job with our partners in over 28 different countries.