Finnish-speaking Agent Support Representative

Posted 11 May 2022
LocationTallinn
Job type Permanent
DisciplineCustomer Service
Reference35340
Atte Mäkinen

Job description

Are you the enthusiastic, Finnish-speaking customer service-minded employee that we are looking for, to our client based in beautiful Tallinn, Estonia?

 

Our client: Linde Gas

Linde Gas is known as one of the world leaders in gases, engineering, and healthcare with approximately 80 000 employees working in more than 100 countries worldwide.

Tallinn is the capital of Estonia. The city has become one of Europe's most popular locations for IT and Tech companies. The city offers amazing shopping opportunities, unique nightlife, and beautiful architecture.

In Tallinn, public transport is covered by the authorities, allowing you to travel around and experience the city as much as you like.

 

The main purpose of the role & responsibilities:

  • Your job requires you to work with first-line technical support by phone for the agents
  • Monitor and make needed corrections in various agreed error logs and complaint orders.
  • Solving problems, providing guidance and training to new employees and agents remotely
  • Monitoring open scanning and orders
  • Rejection of agent orders
  • Change, open new agents RAM DB
  • Inventory count
  • Agent commissions Qualifications

 

Requirements:

  • Fluent in Finnish and English
  • Good interpersonal skills
  • Accurate and swift working style
  • Team Player
  • Technical skills and interest in IT, hardware, and software are advantages
  • You are service-minded and efficient when it comes to customer inquiries
  • Ability to multitask
  • Like to work with administrative tasks

The client offers the possibility of personal development in an international environment. You will work for a company that promotes innovative and modern technologies to create a better future for all.

 

Benefits

  • Personal growth opportunities
  • Motivated and talented co-workers within a multinational working environment
  • Extra winter holiday week (paid)
  • Travel & accident insurance 24/7
  • Company events and free coffee
  • Relocation support paid out at the end of the probation period
  • Monthly lunch allowance 80€ per month

 

Other Information

Relocation package

Work week: 40 hours, Mon-Fri 8,5 hours a day

Location in the modern Tallinn Business Service Center – Ülemiste city

 

Interested in knowing more? Send your application today and our Finnish recruitment team will contact you!

 

About Nordic Jobs Worldwide 

Nordic Jobs Worldwide is a professional Nordic recruitment company focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.  

Nordic Jobs Worldwide is the largest language recruitment agency in the Nordic region, with offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We match the most exciting jobs with Nordic talent worldwide. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.