Experience the power of a game-changing career in customer service! Our client is seeking Norwegian-speaking Customer Service Representatives to join their team onsite in Lisbon, Portugal.
Join a global leader in technology and services, helping world-renowned brands enhance their customer experience. This role offers full training, long-term growth potential, and a relocation opportunity to vibrant Lisbon, with a central office and full support for your career journey.
About the company This global technology and services leader helps top brands grow through digital solutions and customer experience innovation, specializing in digital content, performance analytics, and customer support across 70+ countries. With advanced tools, training, and career opportunities, it fosters innovation and inclusivity to create transformative business experiences.
What will you do?
Respond to inbound customer requests and document relevant case information
Ensure excellent customer satisfaction through assistance with Pre-Sales, General Inquiries, and technical issues
Escalate cases to higher support tiers when necessary
Collaborate with technicians to resolve or close support tickets
Candidate profile
High level of Norwegian (written and oral) and fluent in English (B2)
Strong verbal and written communication skills
Ability to simplify technical information for non-technical users
Patience and professionalism in problem-solving
Updated with current IT and tech trends
Proactive, self-motivated, and a team player
Employer offers
Full-time contract with flexibility depending on experience
Competitive salary and performance bonus
Central office location in Lisbon
Referral bonus opportunities
Paid training for both company and project specifics
Career development programs, specialized training, and language classes
Equal opportunity and inclusive work environment
Relocation support available
About Lisbon Discover Lisbon, one of Europe’s most exciting capitals. With its sunny climate, welcoming culture, and blend of history and innovation, Lisbon offers the ideal balance of city energy and coastal relaxation. Enjoy affordable living, delicious cuisine, and a vibrant international community.
Nordic Jobs Worldwide Nordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic –speaking talents with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.
