Finnish-speaking Customer Service Agent to Crete

Posted 9. helmikuuta 2023 22.11
Discipline BPO - Liiketoimintaprosessien ulkoistamispalvelut
Tomas Leinonen

Job description

Do you want to work in the warmth of the Mediterranean? Do you enjoy talking to different people and easily get along in various social situations? Great! Our partner in Chania, Crete is looking for Finnish-speaking customer service representatives.

Our Partner

Our partner is a globally spread company specializing in outsourcing customer service operations, with approximately 300,000 employees worldwide. In Greece, they operate in Athens, Thessaloniki, and Crete, supporting the customer service operations of the world’s most well-known brands. The partner’s facilities host numerous nationalities working in customer service teams for various brands, speaking dozens of different languages. The employer offers diverse career advancement opportunities and pleasant employee benefits. When relocating to Greece, our partner provides extensive relocation support, including a comprehensive relocation package.

Chania is located on Crete and is the island’s second-largest city. It is also a former capital, famous for its romantic old harbor and narrow streets in the Old Town. Chania is an absolutely beautiful destination with its stunning beaches.

Employee Duties and Responsibilities:

  • Work in customer service assisting Finnish-speaking customers by handling incoming contacts
  • Maintain the company’s reputation in every interaction
  • Work efficiently via phone, chat, and email
  • Address various customer problems and questions with a positive attitude
  • Investigate various errors and issues
  • Occasionally up-sell additional services to customers


  • Excellent Finnish language skills and good English skills (written and spoken)
  • Interest in customer service
  • Advanced computer skills
  • Ability to multitask, prioritize, and manage time effectively
  • Willingness to work in a fast-paced environment
  • Readiness to work in varying shifts
  • Willingness to relocate abroad

The Employer Offers:

  • Relocation package (flights and accommodation)
  • Support team for relocation-related matters
  • Very attractive local salary
  • Bonuses three times a year (Christmas/Easter/summer)
  • Monthly performance bonuses
  • Paid orientation and training
  • Continuous training to develop and maintain your professional skills and product knowledge
  • Company-organized parties, trips, and events throughout the year
  • Freedom in style - no formal dress code!
  • Private doctor services and health insurance
  • Excellent career development opportunities
  • Highly international environment

Interested? Send your application today, and we will be in touch soon!

Nordic Jobs Worldwide 

Nordic Jobs Worldwide is a professional Nordic recruitment company focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.  

Nordic Jobs Worldwide is the largest language recruitment agency in the Nordic region, with offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We match the most exciting jobs with Nordic talent worldwide. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.