Do you want to join a fast-growing tech company and build your career in the cybersecurity industry? Our client in Portugal is looking for Danish-speaking professionals ready to take on an exciting new opportunity!
Step into the role of Customer Service Representative and play a key role in supporting cybersecurity clients. Receive intensive onboarding, integration into a global team, and paid training in sunny Portugal. Begin your journey with a 10-day training program followed by a rewarding career in one of the most innovative sectors!
About the company Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment.
What will you do?
Manage and expand an existing portfolio of customers
Accurately forecast sales opportunities based on realistic expectations
Build strong relationships through outbound calls and video meetings
Consistently meet or exceed growth and activity-based KPIs
Maintain up-to-date and accurate records in the CRM system
Prepare quotes and process customer orders
Collaborate across departments to support customer and partner success
Candidate profile
Previous experience in sales, customer service, or business development
Ambitious and results-oriented with a growth mindset
Strong communication skills and relationship-building ability
Proficiency in CRM tools and standard business software
Able to work full-time on a rotating weekday schedule
Fluent in Danish and English
Employer offers
Signature of a Selection Agreement to manage the final recruitment stage
12-month employment contract (Uncertain Term); permanent after 2 years
Paid 10-day full-time training (8 hours/day)
Health Insurance from day one of the employment contract
Comprehensive training in customer management, products, and software
22 days of paid vacation annually under Portuguese law
Compensation for working on public holidays with a substitute day off
Work schedule: Monday to Friday, 09:00 to 18:00 (40 hours/week + 1-hour lunch break)
Monthly gross compensation includes:
Base salary
Apartment Benefit (tax-free until 31 Dec 2026 if in company apartment)
Christmas and Holiday allowances (paid monthly)
Meal Allowance via prepaid card (tax-free, usable in various outlets)
Income tax (based on personal profile) and fixed 11% Social Security tax
Nordic Jobs Worldwide Nordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic-speaking talents with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.
