Swedish-speaking Customer Support for Norwegian markets - Remote in Greece! Relocation included

Posted 16 April 2024
LocationAthens
Discipline BPO
Reference37415
Contact NameGabriella Franzén

Job description

Are you a Swedish speaker that would like to sharpen your Norwegian language skills? Join our Nordic Customer Experience team in one of the most popular destinations in the world!

How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does year-long sunshine – along with flavourful Greek cuisine – sound like an option you’d like to explore? Jump head-first into the Mediterranean experience and join our ever-growing Nordic Customer Experience team working remotely anywhere you want in Greece!

If you are fluent in Swedish and understand Norwegian, and is fascinated by all advances in broadband technology and the streaming industry - grab the opportunity and come work with our client, a top Nordic TV provider.

Join a team dedicated to providing top customer experience, while enjoying your stay on a Greece; famous for its rich culture, fabulous landscapes and buzzing nightlife, where you will also get the chance to socialize, build your professional network, improve your communication skills and enrich your CV with notable work experience.

 What you will do:

  • Be the primary point of contact for Norwegian speaking customer requests, becoming our client’s most valuable ambassador
  • Utilize phone calls, e-mails and chats in order to provide a seamless experience to new and existing customers
  • Respond to inquiries about broadband services and TV solutions offered by our client – always in a professional and timely manner
  • Resolve technical issues as they arise in a timely manner
  • Follow up with a thorough needs’ assessment and inform customers about ongoing campaigns
  • Turn every customer into a happy customer!
  • Exchange ideas and solutions with your colleagues!
  • Enjoy your time in Crete!

 What you will bring:

  • Fluency in Swedish and fluent understanding of Norwegian
  • Very good use of English – both in written and spoken language
  • Work experience in a customer/tech support role is welcome
  • Familiarity with TV solutions and streaming services will be considered an asset
  • Exceptional communication & soft skills, as well as a problem-solving mentality
  • Computer knowledge/tech savviness
  • A positive and adventurous attitude

What we offer:

  • Complete relocation support (flight ticket to Athens or Thessaloniki, pick-up & drop in hotel)
  • Free hotel 2 weeks in either Athens or Thessaloniki
  • Remote work in Greece – you can pick your own destination in Greece to live and work!
  • Competitive monthly salary + 2 extra salaries per year
  • A generous bonus scheme
  • Fully remunerated training by certified instructors
  • Refer-A-Friend: Bring your friends and receive great bonuses!
  • Health care benefits and numerous other discounts
  • Consistent support for anything you may need along the way

 

5 Highlights with living in Thessaloniki:

  1. Seaside Serenity: Embrace coastal living with stunning beaches and a relaxed atmosphere.
  2. Sunshine Year-Round: Enjoy a Mediterranean climate with abundant sunshine throughout the year.
  3. Gastronomic Paradise: Delight in mouthwatering Greek cuisine and vibrant culinary scene.
  4. Historic Charm: Immerse yourself in history with ancient ruins and Byzantine landmarks.
  5. Cultural Hub: Experience a dynamic arts and entertainment scene with theaters, galleries, and festivals.

 

5 Highlights with living in Athens

  1. Architectural Marvels: Marvel at the blend of ancient and modern architecture, including neoclassical buildings and modern masterpieces.
  2. Epicenter of Democracy: Explore historical sites like the Agora and the birthplace of democracy, offering insights into ancient political systems.
  3. Academic Excellence: Benefit from the city's renowned universities and educational institutions, fostering a vibrant intellectual community.
  4. Dynamic Nightlife: Experience Athens' lively nightlife scene, with trendy bars, clubs, and live music venues catering to every taste.
  5. Mountainous Backdrop: Enjoy the breathtaking views of Mount Lycabettus and Hymettus, offering opportunities for outdoor adventures and scenic hikes.

 

Nordic Jobs Worldwide

Nordic Jobs Worldwide is a professional Nordic recruitment company focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.

Nordic Jobs Worldwide is the largest language recruitment agency in the Nordic region, with offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We match the most exciting jobs with Nordic talent worldwide. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.