Norwegian-speaking Trading Services Analyst, in Krakow, Poland

Posted 11 April 2024
Discipline Bank & Finans
Contact NameKatinka Dokka

Job description

Join our global leading company within Financial Spread Betting and CFD provider as the newest Norwegian Speaking Trading Service Analyst to Krakow, Poland!

About our partner: 

Founded in 1974, we invented the concept of financial spread betting. Today, we’re the world’s No.1 spread betting and CFD provider, with offices in 14 countries and over 195,000 clients worldwide.

Recognized as one of Britain’s top employers, it’s no surprise that this success has come from empowering our people to be brave, innovative and inspiring. Join us, and you’ll find the perfect place to showcase your talents and passion. Your achievements will be recognized, and you’ll have the support of a collaborative global team.

Where you’ll work:

As part of a connected global team, you’ll come to work in a friendly and dynamic environment. Our comfortable, cutting-edge offices contain everything you need to succeed:

  • Agile work spaces and hot desks
  • Private quiet rooms
  • Breakout and refreshment areas
  • You will be based in our Krakow office or work remotely anywhere in Poland.
  • Join us, and you’ll be joining the best in an always-moving industry.

How you'll progress:

  • Your development is as important to us as it is to you.
  • You’ll be rewarded for hard work here, with support to get better at what you do.
  • We work in a fast-paced project environment where change is constant. If you’re up for the challenge, you’ll have opportunities to try new things and broaden your skills quickly through exposure to the executive team and new experiences.
  • There are many opportunities for you to learn and grow within our organisation. We value and support career mobility and opportunities could well stretch into other marketing capability areas, Centres of Expertise or beyond marketing into the wider business.

What you'll get:

As well as having the chance to attend regular social events, get funding for your charitable endeavors and join a range of special interest groups, you’ll receive an attractive selection of benefits working with us:

  • Flexible working hours and work-from–home opportunities
  • Performance-related bonuses
  • Pension, insurance and medical plans
  • Career-focused technical and leadership training
  • Two volunteering days per year
  • One day of birthday leave per year
  • Contribution to gym memberships and more

What you will do:

We'll provide on-the-job training and support to help ensure you quickly pick up the necessary knowledge and understanding. Your scope of duties will be focused on:

  • Providing front-line support to our clients across phone, email, web chat, WhatsApp and social media;
  • Answering queries from our client base on all of our products and platforms;
  • Resolving trade queries and disputes;
  • Dealing and executing trades for our clients over the phone (after a relevant training) - this is execution-only dealing (we do not give any trading advice);
  • Providing clients with technical support with our front-end platforms and chart packages;
  • Conducting audit checks and client administration tasks; Participating in and running various local and international projects or initiatives.

What you'll be:

  • A degree-level education
  • Fluency in primary support language: Norwegian (written and spoken)
  • Fluent competency in English (verbal and written)
  • Excellent interpersonal and communication skills
  • A logical and analytical approach to problem solving
  • Confidence to employ basic maths skills, particularly mental arithmetic.
  • Strong organisational and time management skills

People who embody our three core values – who want to champion the client, lead the way and love what we do.

We recruit based on excellence and believe that diversity is vital to success. We have zero tolerance for bullying, harassment or any other behavior that stifles innovation and collaboration.


Nordic Jobs Worldwide

Nordic Jobs Worldwide is a professional Nordic recruitment company focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world. 

Nordic Jobs Worldwide is the largest language recruitment agency in the Nordic region, with offices in Oslo, Tallinn, Malaga, Malta, Suriname and Lisbon. We match the most exciting jobs with Nordic talent worldwide. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.