Are you ready to take your career to the next level? Our client is seeking a motivated and dynamic Customer Support Specialist to join their team!
About the Role: As a Customer Support Specialist, you will be the voice of the company, providing excellent service to customers via phone and email. You will assist customers with air and rail travel bookings, rebookings, cancellations, and hotel accommodations. Your goal will be to ensure that each customer has a smooth and stress-free journey.
Key Responsibilities:
Provide exceptional customer service via phone and email.
Assist with new bookings, rebookings, and cancellations for air, rail, and hotel services.
Offer personalized solutions to meet customer needs.
Process customer data efficiently and accurately.
Requirements:
Fluency in Danish (C1 or C2 level) and proficiency in English (B2 level).
A customer-focused mindset with strong problem-solving skills.
Ability to work flexibly and adapt to different situations.
A clear criminal background check is required.
What Our Client Offers:
Competitive salary: 1900,- Euros/Gross.
Bonus opportunity: Up to 250,- Euros/Gross.
Health insurance, including gym and dental coverage.
Reimbursement for your monthly mobile phone bill.
Flexible work options: Work remotely from anywhere in Estonia, Latvia or Lithuania, or from our clients offices in Riga or Tallinn.
A supportive and fun work environment.
Details:
Start Date: September 23, 2024.
Working Hours: 8-hour shifts, Monday to Sunday, from 9 AM to 8 PM.
Nordic Jobs Worldwide
Nordic Jobs Worldwide is a professional Nordic recruitment company focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.
Nordic Jobs Worldwide is the largest language recruitment agency in the Nordic region, with offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We match the most exciting jobs with Nordic talent worldwide. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.
