We now have an amazing opportunity in Portugal with a full relocation package, including accommodation and flight ticket, with one of the world's largest and most recognized companies!
Do you have a passion for technology and customer service? Are you interested in being part of one of the giants in this industry? Our client is currently offering you the chance to work in Oeiras, a city just outside Lisbon. The office is conveniently located near the beach, providing the opportunity for a swim in the sea after work.
Your role will be as a Customer Care and Marketing Support Agent for the company's Danish clients, and your tasks will have a significant impact on the entire organization. You should be able to create development opportunities and expand your customer base in an innovative and proactive manner.
Your responsibilities:
Analyze issues/requests of business clients and resolve them, only B2B;
Communication channels: chat, mail, phone;
Answer customer inquiries regarding online marketing products, strategies, implementation of marketing campaigns, assist users in recovering account information and assist in payment related issues;
Adapt existing processes to craft alternate solutions or escalate critical or more complex queries to the next level for resolution.
The perfect candidate for the role:
Customer care experience;
General understanding or interest in online marketing products;
Excellent communication skills, good listeners;
Problem-solving skills;
Dynamic, organized and engaging;
Strategical thinking.
Native in Danish and fluent in Englsih
Our job offer:
International career in a multicultural environment;
Training and familiarization phase
Accommodation in a company apartment;
Refund of initial flight expenses;
Free annual flight to the home country;
Private health insurance;
Free Portuguese language courses, surfing, soft trekking, social and cultural events and activities.
Work-life balance:
Culture of celebration, sharing and mutual learning
International dinners where team members bring traditional food and turn the meeting room into an international buffet, where all the team gathers, eat together and share tradition and culture
Secret Santa
Halloween costume contest
Friday movie nights
End of quarter dinner
Our international, multicultural, social and friendly environment makes the integration into the company, city and country very easy. This experience opens up the possibility to work in marketing agencies or marketing teams in any company.
Nordic Jobs Worldwide
Nordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic –speaking talents with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.
